PENELOPE KEARLEY HOME

CUSTOMER CARE

We make every effort to make your purchase experience as easy and pleasurable as possible. If at any point you have any questions or concerns please do not hesitate to contact us and we will respond swiftly. 

​

Making a purchase from Home Of Limited (Home Of Twyford) could not be easier. Just browse our shop and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Check out with PayPal’ and you will be asked to login to PayPal. Check your ‘Send to’ address and choose your ‘Pay with’ card. Review your order details and click ‘Place Order’.

​

All prices and values on this web site are in UK Pounds Sterling and including VAT. We accept credit card payment by - Visa / Delta / Electron, MasterCard / Eurocard, Maestro (except American Express).

​

When a confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you notice that your order has been shipped. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

​

​

Your privacy and safety is of the utmost importance to us.

​

For retail shop purchases we use the third party payment system iZettle. 

For our online shop we use the third party payment system PayPal. To do this you will need an account with PayPal. 

Home Of Limited does not store your name, email address or bank details as part of taking payment. The third party payment suppliers above may store this information.

​

On our website you may optionally choose to do the following:

• Join our mailing list where you will occasionally receive email correspondence from us about our latest news and offers. This email correspondence contains a link that allows you to unsubscribe and to have your email address removed from our mailing list. 

• Create an account for the Members Area. 

​

Where a customer becomes a client with an ongoing on premises soft furnishings project the following information will be used for project related communication by electronic means - email address & name.

​